Salary Range: Open
Nationality: Malaysians
Key Accountabilities
* Focus on meeting project commitments, including communications with clients, stakeholders, etc
* Lead the design, testing, planning and implementation of assigned projects
* Manage project budget and resource allocation
Key Roles
* Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company
* Resolve or assist in the resolution of conflicts within and between projects or functional areas
* Develop methods to monitor project progress
* Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
* Advocate on behalf of clients and represent clients’ needs as appropriate to management
* Work cross-functionally to solve problems and implement changes
* Present oral and written reports defining plans, problems and resolutions to management
* Provide mentoring, coaching, and direction setting to team members
* Identify opportunities for business process improvements within the project scope
Team Work
* Attend and contribute to team meetings in a positive manner
* Share information with team members
* Be comfortable in working with all stakeholders
* Collaborate with other team members to apply new ideas, practices
and tools to improve the team’s effectiveness
* Perform other duties as required, including covering absences/leave
where required
Job Requirements
* College or University degree in Computer Science or a related discipline
* 5+ years of increasingly responsible experience, including experience successfully managing various IT/Software projects
* Outstanding grasp of information technology concepts and processes
* Demonstrated aptitude for effective leadership of staff
* Strong and tested IT/Software project management skills, including risk management
* Understand who is the client and what are the client’s needs; provide realistic expectations; establish specific customer satisfaction
standards and actively monitor client satisfaction
* Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and
managing multiple work streams with conflicting priorities
* Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery
is an added advantage